Cancellation Policy:

We Value Your Business & Ask That You Respect Our Business Scheduling Policies

Please notify us at least 24 hours of any cancellation. Clients will be charged 50% of service value for cancellations under 24 hours and 100% for NO CALL- NO SHOWS

You can always message us on Facebook @Hair Tech Salon or email us @ You can also leave us a voicemail at 250-753-4234 outside of salon hours to cancel or reschedule. This gives other clients a chance to fill your spot and not leave us empty.

Consecutive cancellations will be asked for a 50% deposit for future appointments or we reserve the right to dismiss clients from future bookings.

Thank you for understanding & respecting our time,

Hair Tech Salon Ltd.

Return/Exchange Policy

If at all you are not completely satisfied with your service, we ask that you let us know within 1 (one) week of the service and we will gladly fix any issues resulting from that service. Anything past 1 (one) week from the service can result in regrowth and changes in initial colour which can not be rectified.

We do not do refunds. If your unhappy or react with a retail product at all we will gladly exchange it for another one of similar value. No refunds on electrical equipment of any kind.